At Made My Journey, we understand that plans can change. Our Cancellation and Refund Policy is designed to provide you with clarity and peace of mind regarding your bookings. We strive to make the process as straightforward as possible.
Cancellation Policy
Cancellation Requests
If you need to cancel your booking, please notify us as soon as possible. Cancellation requests can be made via our website or by contacting our customer support team.
Cancellation Fees
Standard Bookings: Cancellations made within 24 hours of booking are eligible for a full refund.
Less than 48 Hours Before Departure: Cancellations within this timeframe may incur a fee of 50% of the total booking amount.
No-Show Policy: If you do not show up for your scheduled journey, the booking will be considered a no-show, and no refund will be issued.
Refund Policy
Eligibility for Refunds
Refunds are processed for cancellations made in accordance with our policy. If you are eligible for a refund, it will be processed to the original payment method.
Processing Time
Refunds typically take 5-10 business days to process. You will receive a confirmation email once your refund has been initiated.
Non-Refundable Services
Certain services and fees may be non-refundable, such as booking fees, insurance, or special event tickets. Please check the specific terms at the time of booking.
How to Request a Refund
To initiate a refund, please follow these steps:
If you have any questions or need assistance with our Cancellation and Refund Policy, please reach out to our customer support team. We are here to help you every step of the way.
At Made My Journey, we aim to provide flexibility and support to our customers. Our Cancellation and Refund Policy is designed to protect your interests and ensure a smooth experience. Thank you for choosing us for your travel needs!
